Services

We provide turn key, end-to-end enterprise mobility apps for accessing enterprise data remotely and collecting business data in the field by digitising paper forms.

Our mobile apps are fully customised and fully integrated into your back office systems, thus eliminating any user errors and double data entry allowing mobile field workers to be more productive and efficient.

After an initial free consultation session, a fixed up-front quote is prepared for a fully customised mobile solution that can be deployed in the cloud or on premises.

Our Sydney based team with 100+ years mobile app development experience provides the following professional and consultancy services to eliminate any business and technical risks.

Mobile App Development and Consulting Services
    • Business requirements analysis and documentation

    • Detailed system design and development

    • Project planning and project management services

    • Mobile application development

    • System analysis and code reviews

    • Integration to business systems

    • Fault analysis and troubleshooting

    • Power user application and system training

    • Application installation and deployment

    • Application and device testing

    • Customer system and application support

Training Services
Training Services provide your business with the skills needed to effectively deploy and manage your mobile solution. A range of pre-defined courses ranging from 1 – 5 days in duration are available or alternatively, customised training programmes can be developed, depending on the existing skill set within your business.
Application Support Services
Level 2 and 3 support services are available for supporting and managing business mobility solutions.

Bright Software understands the need for some businesses to be provided with customised support offerings up to and including a fully managed service, backed by strict SLAs (Service Level Agreements). Where this facility is required, we will happily work with you to design an appropriate custom support contract to meet your requirements.

Developer Support Services
If you have in-house resources to develop, deploy and manage your own mobile solution by using the BrightXpress Mobility Suite, then we can provide developer support services to speed up the development process for you.

Developer Support packages, purchased on an annual basis, provide technical support for nominated developers / power users and can be used for all technical and developer enquiries regarding the BrightXpress Mobility Suite.

Gold Level Developer Support:
Provides Next Business Day support for technical & developer enquiries by phone and/or email on Bright Software products for 1 x nominated person.

Silver Level Developer Support:
Provides email only support within 3 business days to technical and developer enquiries on Bright Software products for 1 x nominated person.

Bronze Level Developer Support:
Provides email only support within 5 business days for technical and developer enquiries on Bright Software products for 1 x nominated person.

Contact the Bright Software team to discuss your requirements further.